~ General Policies of Award Vacation Homes ~

Check-in time is 4 P.M. and Check-out time is 11 A.M.

Reservations of less than 5 nights require a cleaning charge that varies according to the size of home.

We regret that pets are not permitted.

We require that cigarette smoke be confined to the pool deck or outside areas.

Pool and Spa heat are optional for a minimum of 3 days for a nominal charge.

It is each guests responsibility to read and comply with instructions within the "Guest Information Book" located in the home.

We require you to stop by our office within 24 hours of your arrival to register, provide identification, and a credit card.

When making your reservation all we require is a 1-Night Rental deposit, which is applied to your reservation balance. This is refundable minus a $30.00 cancellation fee and it must be done 31 days prior to your arrival. A $79 Processing and Damage Waiver fee (non-refundable) is also taken at the time of booking.  This must be paid by a major credit card.

The remaining balance is due 30 days prior to your arrival. 

All Rental payments must be received in full 30 days prior to arrival. If the payment is not received 30 days prior to the arrival date it will be considered a cancellation and the deposit will be forfeited.

Cancellation Policy

Additional Policies

No changes can be made within 30 days of your arrival.
 

The 1-Night Rental deposit is refundable minus $30.00 cancellation fee and it must be done 31 days prior to your arrival.
 

A cancellation between 15-30 days will forfeit an additional 2 nights rent. 
 

A cancellation within 14 days of your arrival will result in a loss of all monies.
 

All cancellations must be confirmed in writing.

  It's never too soon to start enjoying priceless
   moments like these.

Unauthorized Early Check-in and Late Check-out will be charged additional rental fees.

In the case of an unforeseen situation that may make your choice of home unavailable, a comparable home will be made available.

Personal Checks will not be accepted within 30 days from arrival. Payments can always be made by Major Credit Card, Money Order, Cashiers Check, or Bank Draft in U.S. Funds.

Each home is equipped with 2 sets of bed linens per bed and 2 sets of bath linen based on max. occupancy, minimum of 2 TV's and 1 VCR or DVD player, High speed Internet (many wireless), washer & dryer, hair dryer and all major and most small kitchen appliances, BBQ grill, high chair, and portable crib.

Our homes are "Self Catering." They are fully equipped and furnished. You will need to provide food and other supplies as needed. We do not guarantee items such as laundry and dish detergents or personal hygiene items to be in the home.

Alterations/Changes to bookings will be at the discretion of AVH. An administration fee of $30. is applicable.

Force Majeure: Neither the home owner nor Award Vacation Homes, Inc. can accept or be responsible for or be liable in respect of loss, damage or changes caused by force majeure (e.g. strikes, floods, closure of airports, weather conditions or other events beyond our control).





 

We want to give our guest the added Award of viewing the homes we have available prior to your commitment on your vacation plans. All of Award Vacation Homes properties are individually owned and the owners wish to extend their best wishes for your holiday experience in their absence.